Subject: Re: AVME chat to lead ratio
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Saurav Chakraborty HB LSM <[email-masked]>
Date: Wed, 17 Mar 2021 10:03:24 +0000

Thanks

@ Saurav: can u please filer out the duplicate leads and get me the actual number of leads? Thanks

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 17 March 2021 at 3:31 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurav Chakraborty HB LSM <[email-masked]<mailto:[email-masked]>>
Subject: Re: AVME chat to lead ratio

That was when the leads were submitted again due to error

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Sent: 17 March 2021 3:29 PM
To: Saurav Chakraborty HB LSM <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: AVME chat to lead ratio

Hi Saurav,

Are you sure these reports are correct? Please see the one highlighted in yellow. How can u have 794 leads out of 763 chats?? Doesn’t sound right. Please cross check and let me know

Also, in week 1 why did we have only 303 leads despite 868 chats? Kindly review chats and let me know what was the reason for such low number of leads

Thanks

Regards,
Deeksha

From: Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 17 March 2021 at 2:23 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: AVME chat to lead ratio

Hi Deeksha ma'am,

As discussed PFB the chat to lead Ratio.

Please note that the below mentioned data is shared with the client on a weekly basis and it includes (New car / Used car / After sales) chats. I will further categorize and bifurcate the below data to make it more detailed and include it in the AVME quality sheet. Once done I'll share the sheet with you by EOD.

Chat to lead ratio :- Audi

January Chat    Leads
Week 1  426     109
Week 2  465     111
Week 3  633     174
Week 4  549     165
Week 5  212     64
Feb     Chat    Leads
Week 1  425     157
Week 2  568     194
Week 3  564     199
Week 4  539     223
March   Chat    Leads
Week 1  555     182
Week 2  524     483

Chat to lead ratio :- VolksWagen

January Chat    Leads
Week 1  209     76
Week 2  199     59
Week 3  302     92
Week 4  482     201
Week 5  240     109
Feb     Chat    Leads
Week 1  648     313
Week 2  544     229
Week 3  602     249
Week 4  763     315
March   Chat    Leads
Week 1  868     303
Week 2  763     794
Week 3
Week 4

Thank you
Saurav Chakraborty
Team Manager
[email-masked]<mailto:[email-masked]>