Subject: Audi // Chat ID: QPZR61QT2T // Service Complaint against Al Khobar service centre // Aqeel AlHajji
From: RAHUL GAUTAM <[email-masked]>
To: Saurav Chakraborty <[email-masked]>
Date: Wed, 10 Mar 2021 04:46:01 -0700 (MST)

Hi Saurav, 

Kindly refer chat id - QPZR61QT2T 

Customer owns Audi A6 2020 Model in Al Khobar,KSA. 

He said that a bad noise comes out when applying brakes. He took the car to the Audi Al khobar workshop and after checking the brake pads they said they are in very good condition. Later on they told him to change the pads on his own expense. His inquiry is that if the car is still new and under the warranty of the agency so why should he pay and if the brake pads are causing the trouble. He said this means the quality of those materials are not good which don’t stand for a brand name such as Audi cars. 

Name - Aqeel AlHajji 
Phone - 0505929372 
Email - [ mailto:[email-masked]%C2%A0 | [email-masked]  ] 

VIN - Wauzzzf21lno11135 
License plate -7527د ق ي 

Can this be looked into please? 

Kind Regards, 
Rahul