Subject: Complaint
From: KINAN KANAN <[email-masked]>
To: Saurav Chakraborty <[email-masked]>
Cc: ashwinee latchayya <[email-masked]>
Date: Sun, 7 Mar 2021 06:03:02 -0700 (MST)

Hi Saurav, 

With reference to Chat ID: QP3LIN1CN3 

This is the third time costumer contact us because first time he didnt receive a call back and in second time he receive a call from the marketing department of the our company. 
His enquiry is he want to ask if he can get the SD card for the map from the audi company for his car Audi A3 2016 

Name: Firas Mamdouh Gharbi 
Email address: [email-masked] 
Contact number: +966530660951 
VIN: WAUACJFF9G1000741 
Preferred time to call: As soon as possible 

Regards 
kinan kanan