Subject: Re: Chat ID: QPXIIOIK9R /// complain
From: Saurav Chakraborty <[email-masked]>
To: Yassin Alkassar <[email-masked]>
Date: Sun, 7 Mar 2021 02:15:43 -0700 (MST)

Done 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked] 

From: "Yassin Alkassar" <[email-masked]> 
To: "Saurav Chakraborty" <[email-masked]> 
Sent: Saturday, March 6, 2021 7:04:14 AM 
Subject: Chat ID: QPXIIOIK9R /// complain 

The customer had planned on buying an RS5 and ended up buying m3. And he wanted to get in touch with a salesman and no one contacted him. The customer even messaged a salesman directly in his private number and he didn’t reply. 
The customer as a German, he is extremely disappointed at our service and will be contacting Audi Deutschland. 

One the other hand, the customer said that removing the prices on the website was a very bad idea from our part. it gave users the ability to make decisions before approaching the showroom 
The customer requested to forward his complain to whoever responsible. 

The customer also mentioned that he gave his details and nobody called or contacted him. 
his current car is m3 f80 bmw 

The customer's brother shifted from Audi A6 to bmw 5 series because of this horrible experience . 

Best time for calling is at any time 

Respected sir, 

Chat ID: QPXIIOIK9R 

Language: English 
Customer name: Abdul Halim 
Customer number: 77566313 
Email: [email-masked] 
Country: Qatar 

I have submitted the form for this chat. 

Yassin 

Regards