Subject: FW: Missing item - 46049115070 & 9628213475
From: Radhika Jawle <[email-masked]>
To: Sanjana Suresh <[email-masked]>, Nisha Siddiqui <[email-masked]>, K Nayan <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Omar Mostafa <[email-masked]>
Date: Sun, 28 Feb 2021 16:05:03 +0000

Hi @Sanjana Suresh<mailto:[email-masked]>,

Please find the below signed manifest copy for the subjected order. Customer wants the refund now. She consciously following up.

Please advise.
Thanks & Regards,
[DFBA450F]

From: Abdulrahman Mohamad (SA) <[email-masked]>
Sent: Thursday, February 25, 2021 1:34 PM
To: Ali Mohamed <[email-masked]>; Tanveer Sawant <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Claudine Maksoud <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Jasim Vali Mohammed Bebal <[email-masked]>; Arivazhagan Ramanathan <[email-masked]>
Subject: RE: Missing item - 46049115070 & 9628213475

External email sender, please take precaution.
Dear,

Our team received only 1 pcs and the same has been delivered.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

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For a greener planet, please don't print this email unless necessary.

From: Ali Mohamed <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 25, 2021 11:13 AM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Tanveer Sawant <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>; Claudine Maksoud <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 46049115070 & 9628213475

Dear ,

Till now we didn't get any update ?

From: Ali Mohamed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 21, 2021 12:50 PM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 46049115070 & 9628213475

Hi team,

Any update , customer follow up .

From: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 17, 2021 2:44 PM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>; Sabry Ibrahim Yousef Ibrahim <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 46049115070 & 9628213475

External email sender, please take precaution.
Dear,

Checking with our team and will do the needful.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7C12c05bd9498242074ada08d8d97076e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637498424354940471%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OscyplkLkPot44P1mYiHFuwrLN1JQfV8%2FxjzPhkiSSU%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7C12c05bd9498242074ada08d8d97076e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637498424354940471%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eM0t%2Fl%2FH7XV%2FmhwgbNLl8m8CFInjjM7Tf50GkdqgllQ%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7C12c05bd9498242074ada08d8d97076e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637498424354950434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XaDMR%2FYKmE22ODuhV3lzshEayfAvZ7Vyz7Gie1Z7%2BNw%3D&reserved=0>

For a greener planet, please don't print this email unless necessary.

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 17, 2021 1:21 PM
To: Tanveer Sawant <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Sabry Ibrahim Yousef Ibrahim <[email-masked]<mailto:[email-masked]>>
Cc: Asha Dsouza <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM - Banks e-Commerce <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 46049115070 & 9628213475
Importance: High

Hi Team,

Kindly update as its pending since January.

Thanks & Regards,
Radhika Jawle
Customer Service Executive

From: Tanveer Sawant
Sent: Tuesday, February 16, 2021 8:53 AM
To: Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Sabry Ibrahim Yousef Ibrahim <[email-masked]<mailto:[email-masked]>>
Cc: Asha Dsouza <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM - Banks e-Commerce <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 46049115070 & 9628213475

External email sender, please take precaution.
++@Abdulrahman Mohamad (SA)<mailto:[email-masked]>

------------------------
Best Regards,
Tanveer

From: Sabry Ibrahim Yousef Ibrahim <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 15, 2021 7:36 PM
To: Tanveer Sawant <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>; Shehree Fareez <[email-masked]<mailto:[email-masked]>>
Cc: Asha Dsouza <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: Missing item - 46049115070 & 9628213475

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi team,

Kindly note that as per the customer didn't receive the below item from his order.

163091596 - - Crystal Stain Resistant Polypropylene Rug - 150x230 cms

The below confirmation as item handed over to aramex from warehouse end

Best Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7C12c05bd9498242074ada08d8d97076e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637498424354950434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Bn3allTyu%2Fx757AeYpZossekw6StAVZi2%2FP4dynQnOw%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7C12c05bd9498242074ada08d8d97076e2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637498424354960385%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vQiG4J3fbPfzM70nRft6tOc66FWcn4Um2e0bE7cSrFY%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com