Subject: RE: Mattress Complaint- Invoice # 9624863126 CRM # 2489741
From: Radhika Jawle <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>, Ravi Tourani <[email-masked]>
Cc: Siddarth Tourani <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Sunil Raghavan <[email-masked]>, Arivazhagan Ramanathan <[email-masked]>, Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>
Date: Sun, 21 Feb 2021 12:52:16 +0000

Hi @Ravi Tourani<mailto:[email-masked]>,

Kindly update on the below complaint as customer is following up continuously.

Thanks & Regards,
[DFBA450F]

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Thursday, February 04, 2021 1:26 PM
To: Ravi Tourani <[email-masked]>
Cc: Siddarth Tourani <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Sunil Raghavan <[email-masked]>; Arivazhagan Ramanathan <[email-masked]>
Subject: Mattress Complaint- Invoice # 9624863126 CRM # 2489741

Dear Ravi,

Please refer the mattress complaint below and do the needful.

Product Details
Aroma Queen Foam Mattress - 150x200x15 cms
Delivery Date:
09-Jan-2021
Nature of Complaint
After 20 days of using the mattress, its going down. (Photos shared)
Customer Name
Unood Tariq
Contact No
555951133
Location
Lakeside  B Flat 2313  Lakeside B  IMPZ

Regards,

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