Subject: Re: Complaint follow up.
From: Saurav Chakraborty <[email-masked]>
To: kinan kanan <[email-masked]>
Date: Sat, 20 Feb 2021 08:57:28 -0700 (MST)

Done 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked] 

From: "kinan kanan" <[email-masked]> 
To: "Saurav Chakraborty" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, February 20, 2021 5:00:20 PM 
Subject: Complaint follow up. 

Hi Saurav, 

With reference to Chat ID: QORT4QQPM1 

The customer submitted a complaint on 12 feb, and today he come back cause no one contact him. In first time he send this message (" This is a serious complaint regarding an Audi employee violating and threatening a customer.I don't trust the local Audi office to handle it. Has to be a bigger authority"). 

Name: Mohamed Al Lawati 
Email address: [email-masked] 
Contact number: +968 92282827 
Preferred time to call: As soon as possible. 

Regards 
kinan kanan