Subject: Feedback and Coaching
From: Murtaza Kutiyanawala <[email-masked]>
To: Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>
Cc: Radhika Jawle <[email-masked]>
Date: Tue, 16 Feb 2021 15:16:24 +0000

HI Niren,

As discussed please check on the below tickets and provide coaching to the team

Freshdesk Ticket #

2102974 - Asking the cx to raise the return request, we can also raise the request from our end

2103425 -again Arabic email replied in English
2102918 - KSA ticket, not sent to KSA grp , & Customer sent email in ARABIC and it was replied in English

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