Subject: Complaint forwarded
From: Utkarsh Chauhan <[email-masked]>
To: Saurav Chakraborty <[email-masked]>
Date: Mon, 15 Feb 2021 04:43:38 -0700 (MST)

Hi Saurav, 

Kindly refer Chat ID : QOXK2HVRP0 and QOEKZ7FQ4H 

Customer Query: The customer was requested for a call back because he lost his car keys and he wants to know the procedure to generate the new keys. He is connecting second time with us but no one has contacted him yet. We have already fill the form twice. 

Customer details: 

Name: Charbel Seklawi 
Contact number: +961 76350534 
Email Address: [email-masked] 

Please forward this manually to the Volkswagen team on urgent basis. 

Thank you