Subject: Re: customer he submitted a complaint and no one contact him
From: Saurav Chakraborty <[email-masked]>
To: kinan kanan <[email-masked]>
Date: Fri, 12 Feb 2021 08:47:20 -0700 (MST)

Done 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked] 

From: "kinan kanan" <[email-masked]> 
To: "Saurav Chakraborty" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, February 12, 2021 4:29:55 PM 
Subject: customer he submitted a complaint and no one contact him 

Hi Saurav, 

With reference to Chat ID: QOQ8NMSCAR and QOJESW08X7 

The customer he came from 09/02/2021 first time he wants to complain against dealership and audi car he send this message: 
" My situation is that l I bought an new Audi car from the dealer in Kuwait, in the year 2018, month 12, and after two weeks, a malfunction appeared in the car and I returned to the company and they told me there was a malfunction and the piece was replaced, and after a month passed, the same holidays appeared and the holidays are still present, knowing that more than 5 different pieces have been changed". 
and now he came again in 12/02/2021 he said no one contact him and he wants a call back. 

Name: Sultan alenezi 
Email address: [email-masked] 
Contact number: +965 69661222 
Model: audi a7 2018 
VIN: WAUZZZFC9JN028836 
license plate: 50/76627 
Preferred time to call: Any time. 

Regards 
kinan kanan