Subject: Re: Chat ID: QOXBHTSRA7 ///// complain //// Urgent
From: Saurav Chakraborty <[email-masked]>
To: Yassin Alkassar <[email-masked]>
Date: Thu, 11 Feb 2021 09:54:10 -0700 (MST)

Done 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked] 

From: "Yassin Alkassar" <[email-masked]> 
To: "Saurav Chakraborty" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, February 11, 2021 2:37:38 AM 
Subject: Chat ID: QOXBHTSRA7 ///// complain //// Urgent 

Rrspected Saurav, 

Chat ID: QOXBHTSRA7 //// / very urgent 

Language: Arabic 
Customer name: Sultan Al-Anzi 
Customer number: [ callto:0554444690 | 69661222 ] Email: [email-masked] 
Country: Kuwait/Kuwait 

The customer bought A7 Audi car from the dealer in Kuwait, then a malfunction appeared in the car. 
The part was replaced five times for the same malfunction , the issue has not solved so far. The customer thought that the car has Manufacturers defect and he wants his money back, otherwise, legal action has to be taken. 

Car details: 
A7 2018 
VIN: WAUZZZFC9JN028836 
Car's license plate number : 50/76627 

The customer wants someone to call him from Dubai. 
The customer does not want to deal with Kuwait Audi. 

Note: the customer mentioned that he chatted with us yesterday and day before yesterday, and gave all his details but no one call him 

Best time for calling is now 

Regards, 
YK