Subject: RE: After sales complaint customer not contacted.
From: "Joshi, Pooja (AE/GAM)" <[email-masked]>
To: Saurav Chakraborty <[email-masked]>
Cc: "Sassine, Romy (AE/GAM)" <[email-masked]>, "AVME R: Dubai, customer.care AMVE" <[email-masked]>
Date: Wed, 10 Feb 2021 15:08:11 +0000

Thanks for highlighting this Saurav,
Will check with the team for the follow-up on this case.

Best Regards / مع أطيب التحيات  / Mit freundlichen Grüßen,
Pooja Joshi
Audi Customer Experience Manager

Audi Volkswagen Middle East FZE
Dubai Airport Free Zone,
West Wing, Building 8WA, 1st Floor, Office 101
P O Box 27758 - Dubai, UAE
Mob.  +971 563051258
http://www.audi-me.com<http://www.audi-me.com/>
<https://www.audi-me.com/me/web/meen/models/q3/rsq3-sportback.html>

From: Saurav Chakraborty <[email-masked]> On Behalf Of Saurav Chakraborty
Sent: 10 February 2021 18:49
To: AVME R: Dubai, customer.care AMVE <[email-masked]>
Cc: Sassine, Romy (AE/GAM) <[email-masked]>; Joshi, Pooja (AE/GAM) <[email-masked]>
Subject: After sales complaint customer not contacted.

Dear Team,

Please note that the below customer has contacted us three times regarding his after-sales service complaint however he hasn't received any call from us.

Name : Sultan Alenezi
Contact : 96569661222
Location : Kuwait
Chat ID : QOQ8NMSCAR
Model :Audi A7 2018 / WAUZZZFC9JN028836
License plate : 50/76627

Thank you
Saurav Chakraborty
Team Manager
[email-masked]<mailto:[email-masked]>