Subject: RE: Minutes of the meet -LMS 9th Feb
From: Murtaza Kutiyanawala <[email-masked]>
To: Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>, saurabh <[email-masked]>
Cc: Ankit Arora <[email-masked]>, Nalineedhar Kasibhatla <[email-masked]>, Sameer Sadiq <[email-masked]>, Deepak Devasia <[email-masked]>
Date: Tue, 9 Feb 2021 09:48:03 +0000

Hi Everyone,

Please find the minutes of the meeting for the 9th Feb

  *   Headers to be changed in the reports
  *   Average count needs to the added YTD
  *   The reports needs to be simplified with the volume of chat / FB / Email / Insta count of tickets that we get
  *   Need to add a pivot table on the type of complaints with the sub total and percentage along with the year trend
  *   Reporting format to be discussed and closed by the 9th Feb day end
  *   Noon and Amazon to be picked up by 9th Feb

 Regards,

From: Murtaza Kutiyanawala
Sent: Tuesday, January 26, 2021 3:32 PM
To: Deepak Devasia <[email-masked]>; saurabh <[email-masked]>
Cc: Niren Dsouza <[email-masked]>; Saurav Chakraborty <[email-masked]>; Ankit Arora <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>; Sameer Sadiq <[email-masked]>
Subject: Minutes of the meet -LMS

Hi Everyone,

Please find the minutes of the meeting for the 26th Jan

  *   Volume of Instagram and the type of complaints data need to be shared
  *   All the complaints needs to be actioned and closed within 4 days
  *   Niren to follow up with different departments for issue closures if unable to do then escalate it to Murtaza
  *   Noon task also to be assigned to LSM
  *   Follow up to be done on Android access for reviews
  *   Need to check with IT for SIM access, if not then need to assign 1 PC with report access so that the LSM team can access SIM link for the stocks

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com