Subject: Fwd: Feedback - Phone number
From: Ashwinee Latchayya <[email-masked]>
To: Saurav Chakraborty HB LSM <[email-masked]>
Date: Mon, 8 Feb 2021 23:42:14 -0700 (MST)

Hi Team, 

The customer provided us with his number but due to the format he chose when typing down his number, it came as XXXX-XXXX-6804. In this case, you cannot decide to ignore this and jump to your next question. 

You should have asked the customer to provide his phone number. 

Please ensure this doesn't happen again. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9