Subject: RE: Al Ain delivery postponement - 2nd and 3rd Feb
From: Abdul Rasheed <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>, Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>, Baraa Abukhadra <[email-masked]>, Maryam Yahya <[email-masked]>, Haya Abualhaija <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Nour Hanayneh <[email-masked]>, Nalineedhar Kasibhatla <[email-masked]>, Sameer Sadiq <[email-masked]>, Deepak Devasia <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Faizal Maradeya <[email-masked]>, Shadab Ahmed Khan <[email-masked]>, Homebox Bawadima <[email-masked]>, Homebox Bawadism <[email-masked]>, Sanjit Kumar <[email-masked]>, Yunis Fakrudeen <yu
Date: Fri, 5 Feb 2021 12:24:24 +0000

Dear Team

FYKI

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
2493002
2/5/2021 3:57:35 PM
9631954531
Sanaa Alshamsi
509762228
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Imran Khan
UAE
Delivery team is unable to contact the customer as customer is not picking up calls. Team : Adnan Khan TPK

-

Regards
Abdul Hameed.R
+971 562290108

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Tuesday, February 2, 2021 3:32 PM
To: Niren Dsouza <[email-masked]>; Saurav Chakraborty <[email-masked]>; Baraa Abukhadra <[email-masked]>; Maryam Yahya <[email-masked]>; Haya Abualhaija <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Nour Hanayneh <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>; Sameer Sadiq <[email-masked]>; Deepak Devasia <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Faizal Maradeya <[email-masked]>; Shadab Ahmed Khan <[email-masked]>; Homebox Bawadima <[email-masked]>; Homebox Bawadism <[email-masked]>; Sanjit Kumar <[email-masked]>; Yunis Fakrudeen <[email-masked]>; Soundar Rajan <[email-masked]>; Anton Dilshan <[email-masked]>; Homebox Delivery <[email-masked]>; Somaskandan Karthikeyan <[email-masked]>; Abdul Rasheed <[email-masked]>
Subject: Al Ain delivery postponement - 2nd and 3rd Feb

Hi Team,

This is to keep everyone posted we are unable to complete the deliveries  on time due to road restriction, vehicle were stopped  by the police on the Al Ain border.

Al the Al Ain delivers which was scheduled for today has been postpone to the 3rd Feb or 5th Feb as per the customers request and all the delivery which was scheduled for the 3rd has been postponed to the 5th Feb.

Attached are the emails for your reference. All the customers has been contacted and notes are updated on the CRM.

Regards,

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