Subject: RE: Open fresh desk tickets beyond 4 days
From: Yahia Taha <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: Saurav Chakraborty <[email-masked]>
Date: Wed, 3 Feb 2021 14:48:48 +0000

Please consider this as final sheet, need to close urgent.

Ticket ID
Subject
Status
Priority
Source
Type
Agent
Group
Created
date
ageing
Closed time
Order No
3RD PARTY SENT TO
Party Name
Issue Type
Full name
Contact ID
2014365
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
10
7-10 days

هيا مسفر
[email-masked]<mailto:[email-masked]>
2017759
Delivery
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

basma alhorane
[email-masked]<mailto:[email-masked]>
2018442
Article Feedback - How can I return my Click & Collect order?
Waiting on Third Party
Low
Portal
Complaints
Alka Pandey
HomeBox KSA
########
9
7-10 days

6.27E+09

umair
[email-masked]<mailto:[email-masked]>
2019382
Returns
Open
Low
Portal
Complaints
Amir Aziz
HomeBox KSA
########
9
7-10 days

6.26E+09

Safa
[email-masked]<mailto:[email-masked]>
2019643
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

سلطان
[email-masked]<mailto:[email-masked]>
2019712
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

نوره محمد
[email-masked]<mailto:[email-masked]>
2019742
Delivery
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

فيصل ابراهيم السنبل
[email-masked]<mailto:[email-masked]>
2019888
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

Haya Z
[email-masked]<mailto:[email-masked]>
2020864
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

علي
[email-masked]<mailto:[email-masked]>
2020867
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

0

علي
[email-masked]<mailto:[email-masked]>
2020989
Delivery
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

عبير الشمري
[email-masked]<mailto:[email-masked]>
2021027
شكوى بخصوص كسر في طاولة طعام بسبب عمال التركيب
Waiting on Customer
Low
Email
Complaints
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

Hakami119754
[email-masked]<mailto:[email-masked]>
2021033
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

نوره المطيري
[email-masked]<mailto:[email-masked]>
2021042
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

فاطمه
[email-masked]<mailto:[email-masked]>
2021069
Product information
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

مواهب
[email-masked]<mailto:[email-masked]>
2021112
Returns
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

اسيل مفيد الشمالي
[email-masked]<mailto:[email-masked]>
2021200
Delivery
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

نوره الزهراني
[email-masked]<mailto:[email-masked]>
2021257
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

محمد الحازمي
[email-masked]<mailto:[email-masked]>
2021339
Product information
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

محمد الخواجه
[email-masked]<mailto:[email-masked]>
2021838
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

بتول
[email-masked]<mailto:[email-masked]>
2023185
# MOC -Out bound -6498474218- Scanning pending
Waiting on Third Party
Urgent
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

6.5E+09
INTERNAL
WAREHOUSE
IBW-RMA RETURN STATUS
Mandm8887
[email-masked]<mailto:[email-masked]>
2024899
Delivery
Waiting on Third Party
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

0

Zaina
[email-masked]<mailto:[email-masked]>
2025266

Open
Low
Email
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

Dorrah Albohligah
[email-masked]<mailto:[email-masked]>
2025636
Damaged product
Waiting on Third Party
Low
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

6.27E+09
COURIER
LMG INTERNAL TEAM
LMG-OTHERS
Um Barhoom
[email-masked]<mailto:[email-masked]>
2025735
Landmark Group
Waiting on Customer
Low
Portal
Complaints
Tarish Ayubi
HomeBox KSA
########
7
7-10 days

Muhammad
[email-masked]<mailto:[email-masked]>
2026001
Fwd: لون غير مطابق لطلبي
Open
Low
Email
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Saeedalassaf
[email-masked]<mailto:[email-masked]>
2026630
Returns
Open
Low
Portal
Complaints
Mohd Adeel Akhter
HomeBox KSA
########
7
7-10 days

حسن الفيفي
[email-masked]<mailto:[email-masked]>
2026696
Re: شكرًا لاستلام طلبك
Waiting on Third Party
Low
Email
Post Order Inquiry
Mohd Adeel Akhter
HomeBox KSA
########
7
7-10 days

sosah alamri
[email-masked]<mailto:[email-masked]>
2026834
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

6.26E+09

صالحه محمد
[email-masked]<mailto:[email-masked]>
2027390
Feedback or suggestions
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

مبارك ثابت القحطاني
[email-masked]<mailto:[email-masked]>
2027463
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

ام مشاري
[email-masked]<mailto:[email-masked]>
2027470
Delivery
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

محمد علي
[email-masked]<mailto:[email-masked]>
2027487
Shukran
Waiting on Customer
Low
Portal
Shukran
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Naeem Khan
[email-masked]<mailto:[email-masked]>
2027542
Click & Collect
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

عبدالله المالكي
[email-masked]<mailto:[email-masked]>
2027546
Promotions or Gift Vouchers
Waiting on Customer
Low
Portal
Pre Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

أنس العنزي
[email-masked]<mailto:[email-masked]>
2027645
6267484453 - wrong items
Waiting on Third Party
Urgent
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

6.27E+09

Arish Ibrahim laila
[email-masked]<mailto:[email-masked]>
2027674
Shukran
Waiting on Customer
Low
Portal
Shukran
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Zyad saad
[email-masked]<mailto:[email-masked]>
2027841
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

خالد سعود محمد الزهراني
[email-masked]<mailto:[email-masked]>
2027982
Returns
Waiting on Third Party
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

عوض سالم الشهراني
[email-masked]<mailto:[email-masked]>
2028004
Returns
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

سعيد أحمد الشهري
[email-masked]<mailto:[email-masked]>
2028018
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

Majid alabbad
[email-masked]<mailto:[email-masked]>
2028129
Product information
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

عبدالله خالد
[email-masked]<mailto:[email-masked]>
2028182
Shukran
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

ام فراس
[email-masked]<mailto:[email-masked]>
2028250
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

0

سلطان
[email-masked]<mailto:[email-masked]>
2028349
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

تركي الحارثي
[email-masked]<mailto:[email-masked]>
2028379
Product information
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.27E+09

نادر المطيري
[email-masked]<mailto:[email-masked]>
2028499
Delivery
Open
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

نايف رفاعي
[email-masked]<mailto:[email-masked]>
2028747
Delivery of Items Order Number #6268211129 - Kashif Mushtaq
Waiting on Third Party
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

0

Kashif Mushtaq
[email-masked]<mailto:[email-masked]>
2028885
إسترجاع المبلغ النقدي للطلب رقم 6245721379
Waiting on Third Party
Low
Email
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.25E+09
COURIER
ARAMEX

MOHAMED REDA
[email-masked]<mailto:[email-masked]>
2029081
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

Sulwan Att
[email-masked]<mailto:[email-masked]>
2029235
Delivery
Waiting on Third Party
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

جواهر
[email-masked]<mailto:[email-masked]>
2029679
damaged item return
Waiting on Third Party
Low
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.27E+09

Saharhassan888
[email-masked]<mailto:[email-masked]>
2029692
Re: Sorry, we had to cancel part of your order.
Waiting on Customer
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

9.63E+09

cristina jurao
[email-masked]<mailto:[email-masked]>
2029918
سحب من الرصيد بدون عملية شراء
Waiting on Customer
Low
Email
Complaints
Amir Aziz
HomeBox KSA
########
6
5-6 Days

6.25E+09

Weam Fowzi
[email-masked]<mailto:[email-masked]>
2030743
Delivery
Open
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

Wdha Aldweesh
[email-masked]<mailto:[email-masked]>
2031370
MOC - Scan - 6261159045
Waiting on Third Party
Urgent
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.26E+09
INTERNAL
OLM/LMG Team
Collection Follow Up
Y.s.a11
[email-masked]<mailto:[email-masked]>
2031748
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

سحايب
[email-masked]<mailto:[email-masked]>
2032038
Product information
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

Hassan Alyami
[email-masked]<mailto:[email-masked]>
2032157
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

سلطان
[email-masked]<mailto:[email-masked]>
2032351
Returns
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

فاطمة
[email-masked]<mailto:[email-masked]>
2032756
Re:  Order confirmed!
Waiting on Third Party
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

Khurram Ahmed
[email-masked]<mailto:[email-masked]>
2032825
Product information
Waiting on Customer
Low
Portal
Pre Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

ليلى حدادي
[email-masked]<mailto:[email-masked]>
2033343
Returns
Waiting on Third Party
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

ماجد
[email-masked]<mailto:[email-masked]>
2033381
Delivery
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

رغد العنزي
[email-masked]<mailto:[email-masked]>
2033387
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

سلطانه
[email-masked]<mailto:[email-masked]>
2033843
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

0

Shamim
[email-masked]<mailto:[email-masked]>
2034067
High Priority
Waiting on Customer
Low
Email
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

1825 Majed
[email-masked]<mailto:[email-masked]>
2034300
Click & Collect
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

Sara
[email-masked]<mailto:[email-masked]>
2034347
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

ناصر العجمي
[email-masked]<mailto:[email-masked]>

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Yahia Taha
Sent: Wednesday, February 3, 2021 5:33 PM
To: Niren Dsouza <[email-masked]>
Cc: Hasan Razakhan <[email-masked]>; Saurav Chakraborty <[email-masked]>; saurabh <[email-masked]>; Deepak Devasia <[email-masked]>
Subject: Open fresh desk tickets beyond 4 days

Dear Niren,

Could you please check and assign one team member to close below tickets , please send to me in case of any follow up required to close.

Ticket ID
Subject
Status
Priority
Source
Type
Agent
Group
Created
date
ageing
Closed time
Order No
3RD PARTY SENT TO
Party Name
Issue Type
Full name
Contact ID
2014365
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
10
7-10 days

هيا مسفر
[email-masked]<mailto:[email-masked]>
2017759
Delivery
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

basma alhorane
[email-masked]<mailto:[email-masked]>
2018442
Article Feedback - How can I return my Click & Collect order?
Waiting on Third Party
Low
Portal
Complaints
Alka Pandey
HomeBox KSA
########
9
7-10 days

6.27E+09

umair
[email-masked]<mailto:[email-masked]>
2019382
Returns
Open
Low
Portal
Complaints
Amir Aziz
HomeBox KSA
########
9
7-10 days

6.26E+09

Safa
[email-masked]<mailto:[email-masked]>
2019643
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

سلطان
[email-masked]<mailto:[email-masked]>
2019712
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

نوره محمد
[email-masked]<mailto:[email-masked]>
2019742
Delivery
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

فيصل ابراهيم السنبل
[email-masked]<mailto:[email-masked]>
2019888
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

Haya Z
[email-masked]<mailto:[email-masked]>
2020864
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

علي
[email-masked]<mailto:[email-masked]>
2020867
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
9
7-10 days

0

علي
[email-masked]<mailto:[email-masked]>
2020989
Delivery
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

عبير الشمري
[email-masked]<mailto:[email-masked]>
2021027
شكوى بخصوص كسر في طاولة طعام بسبب عمال التركيب
Waiting on Customer
Low
Email
Complaints
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

Hakami119754
[email-masked]<mailto:[email-masked]>
2021033
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

نوره المطيري
[email-masked]<mailto:[email-masked]>
2021042
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

فاطمه
[email-masked]<mailto:[email-masked]>
2021069
Product information
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

مواهب
[email-masked]<mailto:[email-masked]>
2021112
Returns
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

اسيل مفيد الشمالي
[email-masked]<mailto:[email-masked]>
2021200
Delivery
Waiting on Customer
Low
Portal
Pre Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

نوره الزهراني
[email-masked]<mailto:[email-masked]>
2021257
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

محمد الحازمي
[email-masked]<mailto:[email-masked]>
2021339
Product information
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

محمد الخواجه
[email-masked]<mailto:[email-masked]>
2021838
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
8
7-10 days

بتول
[email-masked]<mailto:[email-masked]>
2024899
Delivery
Waiting on Third Party
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

0

Zaina
[email-masked]<mailto:[email-masked]>
2025266

Open
Low
Email
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

Dorrah Albohligah
[email-masked]<mailto:[email-masked]>
2025735
Landmark Group
Waiting on Customer
Low
Portal
Complaints
Tarish Ayubi
HomeBox KSA
########
7
7-10 days

Muhammad
[email-masked]<mailto:[email-masked]>
2026001
Fwd: لون غير مطابق لطلبي
Open
Low
Email
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Saeedalassaf
[email-masked]<mailto:[email-masked]>
2026630
Returns
Open
Low
Portal
Complaints
Mohd Adeel Akhter
HomeBox KSA
########
7
7-10 days

حسن الفيفي
[email-masked]<mailto:[email-masked]>
2026696
Re: شكرًا لاستلام طلبك
Waiting on Third Party
Low
Email
Post Order Inquiry
Mohd Adeel Akhter
HomeBox KSA
########
7
7-10 days

sosah alamri
[email-masked]<mailto:[email-masked]>
2026834
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

6.26E+09

صالحه محمد
[email-masked]<mailto:[email-masked]>
2027390
Feedback or suggestions
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

مبارك ثابت القحطاني
[email-masked]<mailto:[email-masked]>
2027463
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

ام مشاري
[email-masked]<mailto:[email-masked]>
2027470
Delivery
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

محمد علي
[email-masked]<mailto:[email-masked]>
2027487
Shukran
Waiting on Customer
Low
Portal
Shukran
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Naeem Khan
[email-masked]<mailto:[email-masked]>
2027542
Click & Collect
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

0

عبدالله المالكي
[email-masked]<mailto:[email-masked]>
2027546
Promotions or Gift Vouchers
Waiting on Customer
Low
Portal
Pre Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

أنس العنزي
[email-masked]<mailto:[email-masked]>
2027645
6267484453 - wrong items
Waiting on Third Party
Urgent
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

6.27E+09

Arish Ibrahim laila
[email-masked]<mailto:[email-masked]>
2027674
Shukran
Waiting on Customer
Low
Portal
Shukran
Abdulsaboor Jawid
HomeBox KSA
########
7
7-10 days

Zyad saad
[email-masked]<mailto:[email-masked]>
2027841
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

خالد سعود محمد الزهراني
[email-masked]<mailto:[email-masked]>
2027982
Returns
Waiting on Third Party
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

عوض سالم الشهراني
[email-masked]<mailto:[email-masked]>
2028004
Returns
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

سعيد أحمد الشهري
[email-masked]<mailto:[email-masked]>
2028018
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

Majid alabbad
[email-masked]<mailto:[email-masked]>
2028129
Product information
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

عبدالله خالد
[email-masked]<mailto:[email-masked]>
2028182
Shukran
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
7
7-10 days

ام فراس
[email-masked]<mailto:[email-masked]>
2028250
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

0

سلطان
[email-masked]<mailto:[email-masked]>
2028349
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

تركي الحارثي
[email-masked]<mailto:[email-masked]>
2028379
Product information
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.27E+09

نادر المطيري
[email-masked]<mailto:[email-masked]>
2028499
Delivery
Open
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

نايف رفاعي
[email-masked]<mailto:[email-masked]>
2028747
Delivery of Items Order Number #6268211129 - Kashif Mushtaq
Waiting on Third Party
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

0

Kashif Mushtaq
[email-masked]<mailto:[email-masked]>
2029081
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

Sulwan Att
[email-masked]<mailto:[email-masked]>
2029235
Delivery
Waiting on Third Party
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

جواهر
[email-masked]<mailto:[email-masked]>
2029679
damaged item return
Waiting on Third Party
Low
Phone
Complaints
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

6.27E+09

Saharhassan888
[email-masked]<mailto:[email-masked]>
2029692
Re: Sorry, we had to cancel part of your order.
Waiting on Customer
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

9.63E+09

cristina jurao
[email-masked]<mailto:[email-masked]>
2029918
سحب من الرصيد بدون عملية شراء
Waiting on Customer
Low
Email
Complaints
Amir Aziz
HomeBox KSA
########
6
5-6 Days

6.25E+09

Weam Fowzi
[email-masked]<mailto:[email-masked]>
2030743
Delivery
Open
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

Wdha Aldweesh
[email-masked]<mailto:[email-masked]>
2031748
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
6
5-6 Days

سحايب
[email-masked]<mailto:[email-masked]>
2032038
Product information
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

Hassan Alyami
[email-masked]<mailto:[email-masked]>
2032157
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

سلطان
[email-masked]<mailto:[email-masked]>
2032351
Returns
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

فاطمة
[email-masked]<mailto:[email-masked]>
2032756
Re:  Order confirmed!
Waiting on Third Party
Low
Email
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

Khurram Ahmed
[email-masked]<mailto:[email-masked]>
2032825
Product information
Waiting on Customer
Low
Portal
Pre Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

ليلى حدادي
[email-masked]<mailto:[email-masked]>
2033343
Returns
Waiting on Third Party
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

ماجد
[email-masked]<mailto:[email-masked]>
2033381
Delivery
Waiting on Customer
Low
Portal
Complaints
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

رغد العنزي
[email-masked]<mailto:[email-masked]>
2033387
Returns
Waiting on Customer
Low
Portal
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

سلطانه
[email-masked]<mailto:[email-masked]>
2033843
Returns
Open
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

0

Shamim
[email-masked]<mailto:[email-masked]>
2034067
High Priority
Waiting on Customer
Low
Email
Post Order Inquiry
Abdulsaboor Jawid
HomeBox KSA
########
5
5-6 Days

0

1825 Majed
[email-masked]<mailto:[email-masked]>
2034300
Click & Collect
Waiting on Customer
Low
Portal
Complaints
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

Sara
[email-masked]<mailto:[email-masked]>
2034347
Delivery
Waiting on Customer
Low
Portal
Post Order Inquiry
Hatem Alqirshi
HomeBox KSA
########
5
5-6 Days

ناصر العجمي
[email-masked]<mailto:[email-masked]>

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
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