Subject: RE: 29050102926520210123 - invoice for MOHAMMED and 29050102925520210123 - invoice for SALEM
From: Murtaza Kutiyanawala <[email-masked]>
To: crys_hb <[email-masked]>, HomeBox <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Sanjit Kumar <[email-masked]>, Homebox Bawadima <[email-masked]>, Homebox Bawadism <[email-masked]>, Homebox Bawadiacc <[email-masked]>, Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>, Baraa Abukhadra <[email-masked]>, Maryam Yahya <[email-masked]>, Haya Abualhaija <[email-masked]>, hbpending uae <[email-masked]>, Abdul Rasheed <
Date: Wed, 3 Feb 2021 08:58:53 +0000

Hi Team,

I tried calling the cx many times but no answer.

I have rejected this complaint as the customer has moved the item due to which the damage has happened. If customer calls back please inform the same.

CRM have been raised and check the approval notes.

Regards,

From: Homebox Bawadima <[email-masked]>
Sent: Wednesday, February 3, 2021 8:53 AM
To: Murtaza Kutiyanawala <[email-masked]>; Homebox Bawadism <[email-masked]>; Homebox Bawadiacc <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Sanjit Kumar <[email-masked]>
Subject: Re: 29050102926520210123 - invoice for MOHAMMED and 29050102925520210123 - invoice for SALEM

0507600400
and
0507882262

Regards
Deepak
________________________________
From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 2, 2021 1:25 PM
To: Homebox Bawadima <[email-masked]<mailto:[email-masked]>>; Homebox Bawadism <[email-masked]<mailto:[email-masked]>>; Homebox Bawadiacc <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjit Kumar <[email-masked]<mailto:[email-masked]>>
Subject: 29050102926520210123 - invoice for MOHAMMED and 29050102925520210123 - invoice for SALEM

HI Store Team,

Request you to check the subjected 2  invoices, these are 2 different customers however the phone number updated on GDMS is the same for Mr Salem.

Request you to update with the phone # for Mr Mohammed as there is a complaint open for the coffee table.

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