Subject: Tickets pending over 5 days
From: Niren Dsouza <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>, radhika jawle <[email-masked]>
Cc: Saurav Chakraborty <[email-masked]>
Date: Tue, 26 Jan 2021 03:24:40 -0700 (MST)

Hi. 
Please find the list of pending tickets with us. 

Ticket ID 	Subject 	Created time 	Days 	Ageing 	Reason Category 	Sub Reason 	Status 
1535166 	9600769826 / RMA 43387040 	29-09-2020 21:50 	118.09 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Waiting on Third Party 
1719823 	Order 9613143483 â€‹ SD000384322 check 	20-11-2020 11:13 	66.53 	15+ days 			Open 
1719948 	Conversation with Reem 	20-11-2020 11:53 	66.5 	15+ days 	Refunds and Cancelations 	Refund for Other reason 	Open 
1731047 	Conversation with ChristianaBabington 	22-11-2020 11:05 	64.54 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Waiting on Third Party 
1851411 	Conversation with ? 	09-12-2020 12:13 	47.49 	15+ days 	Delivery Related 	Partial Delivery 	Waiting on Third Party 
1859823 	Order 9616844721 SD000572143 check please 	10-12-2020 21:48 	46.09 	15+ days 			Waiting on Customer 
1873029 	Conversation with Jim 	14-12-2020 11:27 	42.52 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Open 
1885516 	Order :9622173687 ,, Missing item 	17-12-2020 09:24 	39.61 	15+ days 	Delivery Related 	Partial Delivery 	Open 
1887064 	Conversation with 0555734615 	17-12-2020 15:44 	39.34 	15+ days 	Product Complaint 	Complaint outside Warranty 	Open 
1892881 	Conversation with PaulaNaoufal 	19-12-2020 14:06 	37.41 	15+ days 	Refunds and Cancelations 	Refund for Other reason 	Waiting on Third Party 
1893268 	Order n : 9621878859, AWB : FP121320001759 	19-12-2020 15:34 	37.35 	15+ days 	Delivery Related 	Delivery Status 	Waiting on Third Party 
1896023 	Conversation with HeNNo 	20-12-2020 10:15 	36.57 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Open 
1898239 	Conversation with Anjoy 	20-12-2020 17:48 	36.26 	15+ days 	Product Complaint 	Complaint within Warranty 	Waiting on Third Party 
1898625 	Conversation with marife olan 	20-12-2020 19:07 	36.2 	15+ days 	Refunds and Cancelations 	Return Request Initiation 	Open 
1906132 	Conversation with Ø£Ù…ÙÙ‡Ø¯âœ¨. 	22-12-2020 14:58 	34.38 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Open 
1907695 	Conversation with Regine 	22-12-2020 20:07 	34.16 	15+ days 	Refunds and Cancelations 	Return Request Initiation 	Waiting on Third Party 
1909070 	Conversation with Hannah 	23-12-2020 10:20 	33.57 	15+ days 	Delivery Related 	Reschedule Delivery 	Open 
1909358 	Conversation with ketanpatel 	23-12-2020 11:40 	33.51 	15+ days 	Refunds and Cancelations 	Refunds after Return 	Waiting on Third Party 
1934390 	Conversation with Anmol Khullar:) 	29-12-2020 18:46 	27.22 	15+ days 	Refunds and Cancelations 	Return item not received 	Waiting on Customer 
1979922 	Conversation with S 	12-01-2021 13:33 	13.44 	11-15 days 	Delivery Related 	Delayed Delivery (HH) 	Open 
1994746 	Conversation with CAHarsh Kakwani 	17-01-2021 17:11 	8.28 	7-10 days 	Refunds and Cancelations 	Refunds after Return 	Open 
2000300 	Hi 	19-01-2021 13:22 	6.44 	7-10 days 			Waiting on Third Party 
2000759 	Conversation with Yuri 	19-01-2021 15:22 	6.36 	7-10 days 	Delivery Related 	Delivery Status 	Waiting on Third Party 
2000927 	Conversation with ReemHassan 	19-01-2021 16:05 	6.33 	7-10 days 	Delivery Related 	Delivery Status 	Waiting on Third Party 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]