Subject: Pending tickets - oldest
From: Niren Dsouza <[email-masked]>
To: murtaza kutiyanawala <[email-masked]>, radhika jawle <[email-masked]>
Cc: Saurav Chakraborty <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 25 Jan 2021 05:33:37 -0700 (MST)

Hi . 

Please find a list of the oldest pending tickets we have on Whatsapp, most of these have been stuck for over a month, at least. 
Would greatly appreciate your help in closing these as soon as possible. 

1535166 	9600769826 	Refund not processed 
1719948 	9782918777 	Refund not processed 
1731047 	9783981353 	Share the manifest of date of delivery 
2000927 	9629331194 	Cx not received the order & showing delivered 
18514111 	9617199776 	
2 items missing from the delivery,WH says delivered,courier also says delivered. 

1859823 	9616844721 	wrong items delivered, not yet collected. 
1865183 	9619248879 	RMA not yet actioned 
1885516 	9622173687 	2 items not delivered to the cx 
1887064 	9794654157 	RMA not yet actioned 
1892881 	9616965202 	RMA not yet actioned 
1893268 	9621878859 	
Cx says order not received,hybris shows order delivered. 

1896023 	9617414208 	Mattress refund not processed 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]