Subject: RE: KSA : Livesalesman next steps
From: Saurabh Dadu <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: Hasan Razakhan <[email-masked]>, Muralidharan Gunjur <[email-masked]>, Deepak Devasia <[email-masked]>, Faizal Maradeya <[email-masked]>, Niren HB LSM Dsouza <[email-masked]>, Saurav Chakraborty HB LSM <[email-masked]>
Date: Tue, 19 Jan 2021 10:29:03 +0000

________________________________
From: Yahia Taha <[email-masked]>
Sent: Monday, January 18, 2021 3:44:53 PM
To: Saurabh Dadu <[email-masked]>
Cc: Hasan Razakhan <[email-masked]>; Muralidharan Gunjur <[email-masked]>; Deepak Devasia <[email-masked]>; Faizal Maradeya <[email-masked]>
Subject: RE: KSA : Livesalesman next steps

Dear Saurabh,

Sure, we can have a call on Wednesday from 4pm KSA timing.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Saurabh Dadu <[email-masked]>
Sent: Monday, January 18, 2021 6:23 PM
To: Yahia Taha <[email-masked]>
Cc: Hasan Razakhan <[email-masked]>; Muralidharan Gunjur <[email-masked]>; Deepak Devasia <[email-masked]>; Faizal Maradeya <[email-masked]>
Subject: Re: KSA : Livesalesman next steps

External email sender, please take precaution.
Dear Yahia,

Thanks - Lets set up a call for Wednesday. Please let me know what time works best for you.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: 18 January 2021 8:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Faizal Maradeya <[email-masked]<mailto:[email-masked]>>
Subject: RE: KSA : Livesalesman next steps

Hi Saurabh,

GDMS & GCRM accounts have been created as well, please check below users’ details, below link also for products availability checking in entire KSA.

http://lmdcobiee.cplmg.local:9704/xmlpserver/rms-sim/Customer%20Order%20Delivery/Inventory%20Status%20Report%20KSA.xdo<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flmdcobiee.cplmg.local%3A9704%2Fxmlpserver%2Frms-sim%2FCustomer%2520Order%2520Delivery%2FInventory%2520Status%2520Report%2520KSA.xdo&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655131240%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=klXSgLKl2XGa%2FEjSYzOkflHY7wGZYAGVuSs%2FuTQSYi0%3D&reserved=0>

Username:- hb_simreports

Password:- hb_simreports123

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655131240%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cyylsGaCM8vsU75E0Eto1FNLExYeEfNTUC6PcIAGRUs%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655141238%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ieQPRWyV3z4WPQdobtovVfC4%2FyY519MbAURFHMNNtw8%3D&reserved=0>

[lg][hb]

From: Yahia Taha
Sent: Thursday, January 14, 2021 10:43 AM
To: 'Saurabh Dadu' <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>
Subject: RE: KSA : Livesalesman next steps

Dear Saurabh

Please check attached mail from IT, Citrix accounts have been created, just waiting for URL to share by SDM then, IT will add these accounts to SSL group.

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655151233%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B1%2FDqz9%2B1rwXUO61ndXuUz%2B8Tu4%2FireIVxS3%2Fvn%2FHtg%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655151233%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0Dxj7NQnOj4yOtk7mOfmV0vZKPLZVV9urVtKM4BxCiQ%3D&reserved=0>

[lg][hb]

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 13, 2021 7:18 PM
To: Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>
Subject: Re: KSA : Livesalesman next steps

External email sender, please take precaution.

Hi Yahia,

Would you be available for a call at 3pm KSA time to quickly follow up on next steps.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Deepak Devasia <[email-masked]<mailto:[email-masked]>>
Sent: 12 January 2021 12:45 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>
Subject: RE: KSA : Livesalesman next steps

Hi Yahia / Saurabh,

Please update status (preparatory works) and Go Live date.

Thanks and regards,

Deepak

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 10:11 AM
To: Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>
Subject: RE: KSA : Livesalesman next steps

Hi Sir

1-SOP were reviewed will discuss them with Hasan and share our feedback.

2- Will buy postpaid sim today and share the number.

3- IT tickets were raised for Citrix ,GDMS and GCRM accounts creation, status work in progress.

Once accounts created we can easily specify go live date, as per IT this might take 5 days , tickets were raised 2 days ago.

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655161225%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AGsi7Jp4P3ME21Q42jSEX2S1Xgt76YuiOaVFPd%2BkxOI%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C27a29672c0d74f55e00108d8bbc4e70f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637465801655161225%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=symH7XwIG9boxNYQWL8mTwsNF5MtDguCDDIgnjqOIWY%3D&reserved=0>

[lg][hb]

From: Deepak Devasia <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 8:27 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>
Subject: RE: KSA : Livesalesman next steps
Importance: High

Hi Saurabh / Yahia / Hasan,

Please advise status of below, next steps and Go-Live date.

Regards,

Deepak

From: Deepak Devasia
Sent: Thursday, December 24, 2020 3:35 PM
To: 'Saurabh Dadu' <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>
Subject: KSA : Livesalesman next steps

Hi Saurabh / Yahia,

Please find below points discussed and agreed.

Livesalesman

  1.  to send the UAE SOP and communication channel / Matrix to Yahia & Hassan
  2.  to propose Whatsapp Go Live timelines
  3.  to propose what all tech, SIM, Citrix and license requirement to be shared to Yahia / Hasan

Hasan & Yahia : to revert with amended SOP communication channel / matrix to Livesalesman.

Next Steps :

  1.  Whatsapp : agree on Go-live date : Livesalesman to propose Go Live timelines
  2.  Insta : would be after 3 -4 weeks of Whatsapp basis performance of Livesalesman of Whatsapp.

Regards,

Deepak

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com