Subject: Fwd: HomeBox CRM & Fresh desk Open Tickets (Jan 17, 2021)
From: Murtaza Kutiyanawala <[email-masked]>
To: "[email-masked]" <[email-masked]>, Saurav Chakraborty <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Sun, 17 Jan 2021 18:02:07 +0000

Hi Niren,

Attached are the sample reports that are shared by the Crystel team.

Regards,
Murtaza Kutiyanawala

Get Outlook for Android<https://aka.ms/ghei36>
________________________________
From: Omar Mostafa <[email-masked]>
Sent: Sunday, January 17, 2021 4:21:27 PM
To: Anton Dilshan <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Abdul Rasheed <[email-masked]>
Cc: Maryam Yahya <[email-masked]>; Baraa Abukhadra <[email-masked]>; Haya Abualhaija <[email-masked]>; Deepak Devasia <[email-masked]>; Nour Hanayneh <[email-masked]>; Ankit Arora <[email-masked]>; Yunis Fakrudeen <[email-masked]>
Subject: HomeBox CRM & Fresh desk Open Tickets (Jan 17, 2021)

External email sender, please take precaution.

Hi Team,

Hope this email finds you well.

In the attachment is the required open CRM & Fresh Desk tickets, kindly check and do the needful.

CRM Tickets:

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

CCC Manager

26

36

1

1

64

CCC Manager - Mattress

5

5

1

3

7

2

23

Delivery Dept

139

70

209

Senior WH Manager

24

7

31

Warehouse

1

1

2

Grand Total

195

119

2

3

8

2

329

Fresh Desk Tickets:

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

123

48

5

1

177

ARAMEX

1

1

2

FETCHER

1

1

LMG INTERNAL TEAM

3

3

WAREHOUSE

1

1

Grand Total

125

51

5

2

1

184

Count of Ageing

Team

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

ahmad mohammed aburayya

Crystel

1

1

2

Ali Mohamed Ahmed

UAE

5

2

7

Anoud.hassouneh hassouneh

Crystel

2

2

Basil Atef Alshwabkeh

Crystel

1

1

Heider.Sulaimawi Hatem Sulaimawi

Crystel

3

3

Kareem soufan

Crystel

1

1

Khaled Hegazy

UAE

52

52

lara Khalil AL Shaikh

Crystel

1

1

mohammad inad aldahamshah

Crystel

2

1

3

Mohammad jihad hijjawi

Crystel

1

1

2

Omar Imad Mostafa

Crystel

32

22

54

Radhika Jawle

UAE

23

19

5

1

48

Rahmeh Eleisah

Crystel

4

4

Rand abdelrahman sadeh

Crystel

2

2

[email-masked] ROAA QABBBNI

Crystel

1

1

2

Grand Total

125

51

5

2

1

184

Count of Ageing

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

11-15 days

+15days

Grand Total

Email

81

14

1

96

Outbound Email

7

4

11

Phone

6

5

2

13

Portal

31

28

5

64

Grand Total

125

51

5

2

1

184

Best Regards,

Omar Mostafa

Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

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