Subject: FW: [#1990354] - My item was delivered via Aramex last december 2020 and all broken ...i return it and it reach to th...
From: Radhika Jawle <[email-masked]>
To: Saurav Chakraborty <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Date: Sat, 16 Jan 2021 09:35:35 +0000

Hi,

Refund processed for the subjected order.
Thanks & Regards,
[DFBA450F]

From: Home Box <[email-masked]>
Sent: Saturday, January 16, 2021 9:46 AM
To: Eugene Ocoy <[email-masked]>; Radhika Jawle <[email-masked]>; Sanjana Suresh <[email-masked]>; Pooja Sharma <[email-masked]>; Shatakshi Pandey <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: Fwd: [#1990354] - My item was delivered via Aramex last december 2020 and all broken ...i return it and it reach to th...

External email sender, please take precaution.
BURNING ISSUE
ESCALATION 3
REMINDER 3
​Hi Team
Cust is now posting public comments on Facebook. We need to provide an update today itself on the status of her refund.
Order : 9617388432
AWB: 46044216330
Order has been returned by ARAMEX under this AWB number itself to the WH.
​
Please take a look at ticket #1990354<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1990354&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cac173c75758f4f41e3a808d8b9e1ff78%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637463727591196204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YJm%2B5UgUoECyx0FNZQdHzbF1o4EXhFu7UEcSp59GVl0%3D&reserved=0> raised by Judith D. Gayares ().

Thanks and regards
The Support Team
On Sat, 16 Jan at 9:38 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Judith, We have forwarded your details to our team and we will be updating you today itself on the status of your refund.

1990354:1125156
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