Subject: RE: Order is shipped status since 13th November Order #9614029286
From: Sanjana Suresh <[email-masked]>
To: Radhika Jawle <[email-masked]>, K Nayan <[email-masked]>, Nisha Siddiqui <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Vaibhav Ohri <[email-masked]>, Arivazhagan Ramanathan <[email-masked]>, Saurav Chakraborty <[email-masked]>
Date: Tue, 5 Jan 2021 09:51:29 +0000

Hi @Jasim Vali Mohammed  Bebal<mailto:[email-masked]>,

Can u please support to cancel this order urgently? We need to refund this customer today

Thanks and Regards,
Sanjana Suresh
Email:- [email-masked]<mailto:[email-masked]>
[Image result for landmark group]

From: Radhika Jawle <[email-masked]>
Sent: Tuesday, January 5, 2021 1:09 PM
To: Sanjana Suresh <[email-masked]>; K Nayan <[email-masked]>; Nisha Siddiqui <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Vaibhav Ohri <[email-masked]>; Jasim Vali Mohammed Bebal <[email-masked]>; Arivazhagan Ramanathan <[email-masked]>; Saurav Chakraborty <[email-masked]>
Subject: Order is shipped status since 13th November Order #9614029286
Importance: High

Hi @Sanjana Suresh<mailto:[email-masked]>,

Order is showing in the shipped status since 13th November, but till today its not been cancelled. Customer is following up on social media for the refund.

Please advise.

Thanks & Regards,
[DFBA450F]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 03, 2021 1:17 PM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1900765] - 9614029286=0ADubai

External email sender, please take precaution.
Hi Team ,

Order :9614029286
AWB :FP111420002625

Kindly note that the customer has requested to cancel his order , Please cancel the order and process the refund as the  customer following up .

Please take a look at ticket #1900765<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1900765&data=04%7C01%7Csanjana.suresh%40landmarkgroup.com%7C9dc31c37f0ed405912ca08d8b1597907%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637454345129883104%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GO%2F9ZVx5o2O1xIrokdP4iFW2XEGhQ9NWDWX30ojgdgA%3D&reserved=0> raised by Eyesha Rajput ().

Thanks
The support Team
On Wed, 23 Dec, 2020 at 6:35 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Eyesha, We have sent a request to the higher management to check and process the needfull as soon as possible, Thank you for your patience we will make sure it is been solved soon.

1900765:1125156
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