Subject: RE: New RMA inquiry request - 228432
From: EPOS Global Support <[email-masked]>
To: Ismael Zakaria <[email-masked]>, "EPOS Audio, Customer Service India" <[email-masked]>
Date: Tue, 28 Jun 2022 11:49:26 +0000

Hi Bhavesh, 

As discussed, please ship the replacement unit as we have located the faulty which is sent to cooeporate office. 

Regards,

Pritish

On Fri, June 24 at 11:11, EPOS Audio, Customer Service India  wrote:

 

 

Hi Team,

 

Thank you for mailing us,

 

Please find the return order no,

 

RIN0001748

 

 

Thanks and Regards,

Customer Service India

 

From: EPOS Global Support <[email-masked]> 

Sent: Thursday, June 23, 2022 7:56 PM

To: EPOS Customer Service IN <[email-masked]>

Subject: New RMA inquiry request - 228432

 

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

 

Remarks: No sound, customer has already sent the faulty product

 to warehouse INDIA

 

Company Name: CENTRE FOR DEVELOPMENT OF TELEMATICS

Name: Sowjanya S Hongal

Phone: +919916491582

Email:

[email-masked]

Address line 1: Electronics City, Phase I

Address line 2: Hosur Road,

Postal Code: 560100

City: Bengaluru

State/Province: Karnataka

Country: APAC::India

 

Article Nr. (Quantity):

Article nr. for replacement: 508315(1)

Article nr. for return: 508315(1)

 

Process: SLTR

Stock location: MAIN

 

 Conversation ID: 642472ab-f300-11ec-88c3-25b0b3266c7f 642472ab-f300-11ec-88c3-25b0b3266c7f 7f8600d

Conversation ID: 642472ab-f300-11ec-88c3-25b0b3266c7f 5c3fdbd2-f6d8-11ec-9787-87b659fb0294 7f8600d