Subject: Daily Report - 30th May - 6th June 2022
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>, "Adelina Paula. Bartes" <[email-masked]>, Arjun Hurry <[email-masked]>, "Denisa Alexandra . Magda" <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jeet Behera <[email-masked]>, Josie Lau <[email-masked]>, "Pravesh Singh" <[email-masked]>, "Shivangi Bhattacharya " <[email-masked]>, Sven Thiele <[email-masked]>, Tiantian Xiang <[email-masked]>, Kesia Belleza <[email-masked]>
Date: Mon, 6 Jun 2022 22:38:42 -0700 (MST)

30th May - 6th June 																								
		Today's Queue 		Yesterday's Productivity 	CSAT (Monthly) 	Review (Pritish) 
Agents 	Hold Tickets 	Open Tickets 	Pending Tickets 	Total Tickets 	Public Comments 	Solved 	IB Calls 	OB calls 	Attempted OB 	Chats 	Chat time 	Productivity 	After Call Work 	Available 	Away 	Offline 	On a Call 	Total 	Attendance 			RMA And Tech Questions 	Public Comment 	Internal Comment 
Josie Lau 	0 	2 	28 	30 	179 	73 	65 	32 	42 			276 	00:40:38 	05:20:10 	01:07:03 	00:00:02 	02:04:55 	09:12:48 	P 	4.20 	5 	481 	41 	440 
Kesia Nicole Belleza 	0 	1 	0 	1 	3 	0 						3 							P 		
Shivangi Bhattacharya 	0 	2 	39 	41 	234 	79 	39 	50 	25 	14 	0:16:00 	337 	00:28:12 	07:59:59 	00:59:13 	00:02:28 	00:42:16 	10:12:08 	P 	4.50 	8 
Grace Boussi 	0 	12 	37 	49 	251 	90 	71 	73 	20 			395 	01:58:48 	05:12:59 	01:05:56 	00:00:00 	00:59:56 	09:17:39 	P 	3.75 	4 
Denisa Magda 	0 	21 	12 	33 	90 	20 	7 	25 	6 			122 							A 	5.00 	1 
Ismael Zakaria 	0 	9 	20 	29 	103 	37 	39 	41 	12 			183 	00:31:36 	03:54:19 	03:30:13 	00:02:47 	01:14:03 	09:12:58 	P 	4.17 	6 
Adelina Paula Bartes 	0 	22 	18 	40 	132 	30 	15 	88 	18 	6 	0:15:00 	241 							A 	3.20 	5 
Sebastian Coldea 	0 	20 	23 	43 	157 	38 	35 	37 	25 			229 							A 	3.60 	5 
Sven Thiele 	0 	26 	14 	40 	119 	38 	30 	42 	13 			191 							A 	5.00 	3 
Ritesh Kumar 	0 	13 	38 	51 	258 	39 	4 	59 	51 	28 	0:19:00 	349 	01:32:14 	00:00:03 	06:07:51 	00:00:25 	01:17:20 	08:57:53 	P 	4.00 	4 
AJ Hurry 	0 	6 	35 	41 	193 	47 	21 	13 	0 	5 	0:25:00 	232 	00:12:24 	05:28:51 	02:31:32 	00:00:00 	00:34:59 	08:47:46 	P 	3.20 	5 
Pravesh Singh 	0 	0 	14 	14 	95 	71 	34 	49 	4 	16 	0:13:00 	194 	00:24:28 	05:04:49 	02:11:52 	00:00:00 	01:19:21 	09:00:30 	P 	3.67 	3 
Jeet Behera 	0 	12 	29 	41 	235 	55 	26 	85 	5 	21 	0:12:00 	367 	00:59:18 	05:09:52 	01:36:16 	00:03:25 	01:16:47 	09:05:38 	P 	5.00 	7 
Tiantian Xiang 	0 	5 	22 	27 	132 	55 	48 	33 	30 	6 	0:22:00 	219 	00:59:54 	04:47:48 	01:18:16 	00:05:48 	02:02:00 	09:13:46 	P 	3.50 	2 
Aparna Jain 	10 	33 	306 	349 	393 	280 	0 	6 	2 			399 	00:00:23 	00:00:00 	06:16:39 	00:00:00 	00:02:05 	06:19:07 	P 	4.66 	29 
Olyvia Malakar 	0 	23 	162 	185 	412 	352 	0 	1 	6 			413 	00:00:18 	00:00:00 	04:07:49 	00:00:05 	00:01:00 	04:09:12 	P 	4.92 	13 

Regards, 
Pritish Nandi