Subject: Contact Marketing service
From: EPOS Global Support <[email-masked]>
Cc: Ismael Zakaria <[email-masked]>
Date: Fri, 04 Feb 2022 12:34:34 +0000

You are registered as a CC on this support request (195477). Reply to this email to add a comment to the request.

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Hamed Rahnama, Feb 4, 2022, 12:34 UTC (private)

**Ismael Zakaria**​

Please close the ticket
But next time if contact please get some email for further corresponding

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Ismael Zakaria, Feb 4, 2022, 10:13 UTC (private)

**_CASE SUMMARY_**

**Company Name**: Private
**Contact person**: GETTON CHRISTOPHE
**Phone**: +33389702338
**Product name**: Contact Marketing service
**Number of Products**: 1
**Sales Opportunity Size in Headsets**: 0
**Issue**: Contact Marketing service. The customer has received a device for testing. Now he would like to return it but he is not able to contact sales or marketing service. Customer refuses to provide his email details and any other information. Informed him to also try sending a message through the online form while we are asking if someone from sales/marketing can contact him.
Customer ID: 100042414
GETTON CHRISTOPHE
+33389702338
**Current status**: The customer is unresponsive can we proceed and close this ?

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Ismael Zakaria, Feb 4, 2022, 10:11 UTC (private)

OB call : the customer is not available

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Ismael Zakaria, Feb 1, 2022, 7:46 UTC (private)

OB call : the customer is not available

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Hamed Rahnama, Jan 31, 2022, 15:28 UTC (private)

**Ismael Zakaria**​

Please ask who sent the HS to him?
Any email or any contact form the sender?

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Ismael Zakaria, Jan 12, 2022, 8:55 UTC (private)

**_CASE SUMMARY_**

**Company Name**: Private
**Contact person**: GETTON CHRISTOPHE
**Phone**: +33389702338
**Product name**: Contact Marketing service
**Number of Products**: 1
**Sales Opportunity Size in Headsets**: 0
**Issue**: Contact Marketing service
**Current status**: The customer has received a device for testing. Now he would like to return it but he is not able to contact sales or marketing service. Customer refuses to provide his email details and any other information. Informed him to also try sending a message through the online form while we are asking if someone from sales/marketing can contact him.

Customer ID: 100042414
GETTON CHRISTOPHE
+33389702338

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Ismael Zakaria, Jan 12, 2022, 8:47 UTC (private)

Disposition: Successful Call
Recording URL: https://epos.mytalkdesk.com/interactions/6511a1736b204e1f88a92ed3b35906c4/recordings/0.mp3
Call duration: 203
Description:

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Ismael Zakaria, Jan 12, 2022, 8:39 UTC (private)

ring group :france_enterprise
contact number :  +33389702338
duration : 
status :

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