Subject: Tenant sign up notification for EPOS Manager
From: Support <[email-masked]>
Cc: Ismael Zakaria <[email-masked]>
Date: Mon, 13 Dec 2021 03:25:32 +0000

You are registered as a CC on this support request (188545). Reply to this email to add a comment to the request.

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Daisuke Murata, Dec 13, 2021, 3:25 UTC (private)

**Ismael Zakaria**​  Thanks very much!

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Ismael Zakaria, Dec 10, 2021, 8:31 UTC (private)

**_CASE SUMMARY_**

**Contact person**: EPOS Software Support
**Email**: [email-masked]
**Product name**: Tenant sign up notification for EPOS Manager
**Issue**: Tenant sign up notification for EPOS Manager
**Troubleshooting**:
**Current status**: There are 2 different requests
- 1st request is for Promeo (A Global Partner client)
- 2nd request is for Global partner itself
Customer explained that their client PROMEO needs a different Tenant and themselves they need a different Tenant for their company

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Ismael Zakaria, Dec 10, 2021, 8:29 UTC

Dear Epos,

Thank you for your patience.
We will update you sooner.

We wish you a nice day!

Best regards,
Ismael Zakaria
EPOS Global Support

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Ismael Zakaria, Dec 6, 2021, 15:40 UTC (private)

**_CASE SUMMARY_**

**Contact person**: EPOS Software Support
**Email**: [email-masked]
**Product name**: Tenant sign up notification for EPOS Manager
**Issue**: Tenant sign up notification for EPOS Manager
**Troubleshooting**:
**Current status**: There are 2 different requests
- 1st request is for Promeo (A Global Partner client)
- 2nd request is for Global partner itself
Customer explained that their client PROMEO needs a different Tenant.

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Ismael Zakaria, Dec 6, 2021, 15:34 UTC (private)

Message sent to be ignored.

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Ismael Zakaria, Dec 6, 2021, 15:33 UTC

Dear Epos,

Thank you for contacting EPOS Global Support. For your convenience we have created **support ticket number 188545** for your inquiry.

We are viewing your request and we will update you sooner.

We wish you a nice day!

Best regards,
Ismael Zakaria
EPOS Global Support

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Daisuke Murata, Dec 6, 2021, 11:00 UTC (private)

**Ismael Zakaria**​
#186809 --> Have asked you to contact the customer, but he again sent us the below request...
Not sure what he's up to. Would you kindly ask the customer the latest situation?

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EPOS Software Support, Dec 3, 2021, 18:26 UTC

 ![](https://update.eposstorage.com/emailtemplates/sennheiser-logo.png)

Dear Support Team,

A new tenant has signed up to use the EPOS Manager Tool.

 Company : Promeo

 Tenant : Promeo

 No. Of Users : 200-499

 Firstname : Florent

 Lastname : Bertero

 Email : [email-masked]

 Phone : +33641667507

 Country : France

 Time Zone : (GMT+01:00)Central European Standard Time

 Solution : OnPremises

 Message : Hi I need the Epos Manager to deploy the Epos Connect Software through 300 PC. Rgds Florent Bertero

Kind regards,
 EPOS Manager

 ![](https://u2660700.ct.sendgrid.net/wf/open?upn=vYOFcFcRTc0-2FH00KMdzDBWModvDaFfW3TEulrsrIBvF6-2BP0ITYMBR6iL4-2BJUmJWtvkssfMabdVDmAdQk-2B7RyVauxoNl7B-2FsDI5HacG9-2FUOe8W5jlRBn22BIb0-2BRyyHiNK1xTTRSiydJ69ApdM6OhqyTLRYHT7R-2FSx4AgkL4tMUdB064v6k7D107hWFLLoK47Uk-2BPLT6m7lOHSM66Ly09dxa8wF4rBnEt-2BuA5dx-2FcxSg-3D)

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