Subject: Tenant sign up notification for EPOS Manager
From: Support <[email-masked]>
Cc: Ismael Zakaria <[email-masked]>
Date: Wed, 01 Dec 2021 01:29:22 +0000

You are registered as a CC on this support request (186809). Reply to this email to add a comment to the request.

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Daisuke Murata, Dec 1, 2021, 1:29 UTC (private)

**Ismael Zakaria**​
Hi Ismael, sorry for the trouble but could you please call this French customer as he's unresponsive?
We have received a tenant request, but it was duplicated. Another case is #186811.

Please ask him which request is the correct one.

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Daisuke Murata, Dec 1, 2021, 1:22 UTC

Good day to you, Bertero.

This is a kind reminder.
Could you please clarify your request and reply to us?

Thank you.

We wish you a nice day!

Best regards,
Daisuke Murata
EPOS Global Support

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Daisuke Murata, Nov 25, 2021, 8:11 UTC (private)

**_CASE SUMMARY_**

**Contact person**: Bertero
**Email**: [email-masked]
**Product name**: Tenant sign up notification for EPOS Manager
**Issue**: Tenant sign up notification for EPOS Manager
**Troubleshooting**:
**Current status**:

Tenant request for EM/on-premise version, but received a very similar request from the same customer and it may be duplicated with #186811.

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Daisuke Murata, Nov 25, 2021, 8:06 UTC

Dear Bertero,

Thank you for contacting EPOS Global Support. For your convenience we have created **support ticket number 186809** for your inquiry.

Bertero, thank you for your inquiry.
Allow us to reconfirm with you if this request is for tenant name: PROMEO (users 200-499), as we have also received a similar request from you. Appreciate if you could specify the request.

Thank you.

We wish you a nice day!

Best regards,
Daisuke Murata
EPOS Global Support

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EPOS Software Support, Nov 24, 2021, 20:10 UTC

 ![](https://update.eposstorage.com/emailtemplates/sennheiser-logo.png)

Dear Support Team,

A new tenant has signed up to use the EPOS Manager Tool.

 Company : Global Partner

 Tenant : Global Partner

 No. Of Users : 1-199

 Firstname : Florent

 Lastname : Bertero

 Email : [email-masked]

 Phone : 0641667507

 Country : France

 Time Zone : (GMT+01:00)Central European Standard Time

 Solution : OnPremises

 Message : Hi I wish to subsribe to Epos Manager in order to deploy Epos Connect through my company. Rgds Florent Bertero

Kind regards,
 EPOS Manager

 ![](https://u2660700.ct.sendgrid.net/wf/open?upn=vYOFcFcRTc0-2FH00KMdzDBWModvDaFfW3TEulrsrIBvE7bt2qkpOXjrnK4t31zd9USJJU7HDK3JrUML3W7lRjbNychIBxNy4MSr9j6JOd28fyOMKRtOXdkC1GAw2r5T48aMoJu0EeAniXVNw-2Bvq7MupU7FpclPoYwI9Uf0qwh98SeWLta3h0mEg1eqnvcB9mwQuE4K8LM-2Fa5VpM03fDoifww4pAhUFAVQYnu2xMYSh80-3D)

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