Subject: Missed Chat - EPOS
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Bhattacharya <[email-masked]>, Bharat Bhushan <[email-masked]>, "Denisa Alexandra . Magda" <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Josie Lau <[email-masked]>, Marika Fujita <[email-masked]>, "Md Modassir Hassan" <[email-masked]>, "Pravesh Singh" <[email-masked]>, Rosette Modiri <[email-masked]>, "Shivangi Bhattacharya " <
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 25 Nov 2021 04:40:28 -0700 (MST)

Hi Team, 

While checking reports I found that we have 6 missed chats in EPOS (Gaming and Enterprise) for Nov 2021. 

Can you please advise why would that be as this is very serious? 

1 missed in APAC (Marika/Josie/Bharat) 

4 missed in EMEA (Ismael/Pravesh/Sebastian/Tudor/Denisa/Grace/Rosette/Ritesh) 

2 Missed in US (AJ/Shivangi/Modassir) 

Regards, 
Pritish Nandi