Subject: Re: Ticket Findings for 165310
From: Ismail Lsm <[email-masked]>
To: Abhishek Kumar <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, saurabh <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Wed, 4 Aug 2021 07:19:18 -0700 (MST)

Hi 

Could you provide the reference from the user guide ? 

Regards 
Ismael Zakaria 

From: "Abhishek Kumar" <[email-masked]> 
To: "Ismail Lsm" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]>, "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Wednesday, August 4, 2021 6:38:27 PM 
Subject: Ticket Findings for 165310 

Hello Ismail 

This is regarding Ticket ID 165310. Please call the requestor back and check if the Power adaptor is connected to the base. 
Since the base was not connected to the power source, fast charging of the headset was disabled. 
Please call back the requestor and check with him. 
It's been a day now. We still have a fair chance of resolving this ticket today. 

Thank you 

Abhishek Kumar 
Consultant, QMC 
LiveSalesman