Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 14:43:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Okay no problem bt please return my money on card please i request you &#128591;</div>
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<div>On Thu, 23 Jun, 2022, 5:41 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Syeda,</div>
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<div dir="ltr">Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully, therefore we have cancelled the order so that you can re-order again and you can choose the correct location.</div>
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<div dir="ltr">We are sorry for the misunderstanding, according to your previous email, it was found that you want to cancel the order, so we cancelled.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4534786