Subject: Ticket Assigned - Late shipping
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 08:33:48 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late shipping loida fugaban                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  loida fugaban Bot:  Hi Loida Fugaban ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9573870852 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589791421            08:34 PM, 19th Jun                   Mazen                   Hi Loida, thank you for contacting us. This's Mazen We would be happy to help you.           08:36 PM, 19th Jun                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           08:36 PM, 19th Jun                     loida fugaban                    Hi           08:37 PM, 19th Jun                     loida fugaban                    Can i follow up my order           08:38 PM, 19th Jun                     loida fugaban                    Please           08:38 PM, 19th Jun                     loida fugaban                    Order number is 9573870852           08:38 PM, 19th Jun                   Mazen                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           08:39 PM, 19th Jun                   Mazen                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:39 PM, 19th Jun                   Mazen                   Please consider this as a rare instance we are working on that such thing will never happen again in the future           08:39 PM, 19th Jun                   Mazen                   we will be on touch with you and contact you on your email           08:39 PM, 19th Jun                   Mazen                   [email-masked]           08:39 PM, 19th Jun                     loida fugaban                    Ok           08:40 PM, 19th Jun                   Mazen                   Do you have any other inquiries that we can help with?           08:42 PM, 19th Jun                   Mazen                   Hi, I'm not getting a response from you. Are you still connected?           08:46 PM, 19th Jun                   Mazen                   Please feel free to come back and chat with us if you have any queries in the future. My name is Mazen and have a wonderful day!           08:49 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4518719