Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 09:15:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div> This issue has been going on since end of May ,when the order didn’t arrive on the expected day I asked them to cancel they order because I will be out of town , they told me if you don’t pick it up within 9 days it will be canceled , it’s been 14 days
 and the order didn’t reflect on the app that it’s canceled, worst customer service by far , you can’t find my email because I have two emails it’s probably in my other email [email-masked] and that’s the order number .</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTkyMTQxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t0NuuYfZhxABzbjgChmICJowJhmncoyG25eIeU7_bjw" data-id="2043349921416"><br>
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<div dir="ltr">Regards,
<div>Fadia</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Jun 2022, at 10:18 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Fadia,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we have checked with the following email address: [email-masked] and we are unable to locate any order with us. We request you to please share with us your exact order number
 so that we assist you with this accordingly.</div>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4504423