Subject: New Reply Received - Fwd: Complain
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 16:38:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fwd: Complain   Ticket comment <div>Reminder<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 12 Jun 2022, at 9:24 PM, [email-masked] wrote:<br><br>
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<blockquote><div dir="ltr">Where’s that 15 drhms voucher ?<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 12 Jun 2022, at 6:13 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mohammed,</div>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333" dir="ltr">We apologize for the inconvenience caused.</font></div>
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<div><font color="#333333" dir="ltr">As we have checked and we can see that you have already received refund for  AED 18 and as token of apology we are happy to provide you  the voucher of AED 15 to use in your next purchase , kindly confirm your acceptance so that we can do needful.</font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333" dir="ltr">Your Friends,</font></div>
<div><font color="#333333" dir="ltr">The Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4438196