Subject: Note Added - [#4454078] Product Exchange
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 08:48:57 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4454078    Subject:  Product Exchange   Requester: Sakuraxss005    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM921DB77367CA427B86EA78DC7526E5C4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
<a id="OWAAM372A9F0567D341AAA9213F7AF71D9382" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Whkwt2</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Team – Since the item is in original packaging, approving for return collection &amp; refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please do the needful on priority.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 10 June 2022 12:12 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4454078] - Product Exchange</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Gentle reminder.</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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Order ID: 8171535021<br>
item ID: 161855420 - - Chicco Next 2 Me Magic Side Sleeping Crib<br>
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The customer informed us that the item crib. Still inside the box as she received. she didn’t open the box as the maximum weight is 9kg. her baby weights more than 9kg so she can’t use it.<br>
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Kindly check the issue if we can give her an approval to return it<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Tawfik.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Tue, 7 Jun at 5:24 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: 8171535021</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>item ID: 161855420 - - Chicco Next 2 Me Magic Side Sleeping Crib</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The customer informed us that the item crib. Still inside the box as she received. she didn’t open the box as the maximum weight is 9kg. her baby weights more than 9kg so
 she can’t use it.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check the issue if we can give her an approval to return it</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Samer</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4454078:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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