Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 14:53:34 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Thank you, appreciate the quick response. Will follow up with my bank using your reference. 
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<div>Thanks,</div>
<div>Nehal<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 3 Jun 2022, at 16:58, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Nehal,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.<br>
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We have been confirmed by the relevant team that the refund has been processed from our end. The refund was processed under the Retrieval Reference Number  (RRN) 210615470906.<br>
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We would request you to please share the same with the bank and they will be able to trace the payment with the same.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4395104