Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 05:29:13 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Thank you for your response. Yes, i will keep this size and do not want to return or exchange, so cancel my return request. 
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 1, 2022 9:14:25 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4431123] - Returns
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<div dir="ltr">Hi Anum,</div>
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<div dir="ltr">Thank you for shopping with us.<br>
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We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available at this time. ​</div>
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<div dir="ltr">Kindly let us know if you want to keep the items with you then we will cancel the return request ASAP.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4431123