Subject: New Reply Received - RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 09:49:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Alamgir,</div>
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<div class="MsoNormal">Please proceed with the return/replacement. Attached is the approval.</div>
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<b><span style='font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:black'>Mohamed Shabaz Khan</span></b><span style='font-family:"Times New Roman",serif'><br>
</span><span style='font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:black'>MIS Coordinator</span><span style='font-family:"Times New Roman",serif'></span>
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<span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>Landmark Tower, Dubai Marina</span><span style='font-size:9.0pt;font-family:"Times New Roman",serif'><br>
</span><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>PO Box 54052, Dubai, United Arab Emirates</span><span style='font-size:9.0pt;font-family:"Times New Roman",serif'><br>
</span><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>T +971 4 5175433</span><span style='font-size:9.0pt;font-family:"Times New Roman",serif'><br>
</span><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>M +971 56 8066304</span><span style='font-size:9.0pt;font-family:"Times New Roman",serif'><br>
</span><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>E <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:black">[email-masked]</span></a></span><span style='font-size:9.0pt;font-family:"Times New Roman",serif'></span>
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<b><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'><a href="http://www.homecentre.com" rel="noreferrer"><span style="color:black">homecentre.com</span></a></span></b><span style='font-family:"Times New Roman",serif'></span>
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<b><span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black'>FOLLOW US ON</span></b><span style='font-family:"Times New Roman",serif'></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:black;text-decoration:none'><img width="20" height="19" style="width:.2083in;height:.2013in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDA5MDk1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RjswTlHBsTnxcll5WYtNZVqb5_YZXKlhQ_2J84KexkU" data-id="2043344090956" alt="facebook"></span></a><span style='font-family:"Times New Roman",serif'> </span><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:black;text-decoration:none'><img width="20" height="19" style="width:.2083in;height:.2013in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDA5MDk1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.q5-wa3cEeJrPKLI7oTHYNSEkKvvtbKkNrp1S6RMBT4E" data-id="2043344090958" alt="twiiter"></span></a><span style='font-family:"Times New Roman",serif'> </span><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:black;text-decoration:none'><img width="20" height="19" style="width:.2083in;height:.2013in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDA5MDk2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6vbfT-6BxJAKf6Cb2muiJxsDPWQcYHfIw-LQD0qUy4I" data-id="2043344090960" alt="youtube"></span></a><span style='font-family:"Times New Roman",serif'> </span><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:black;text-decoration:none'><img width="20" height="19" style="width:.2083in;height:.2013in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDA5MDk2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tlT-BVF9Vg1IKKV0Buy7ET82WWaL27qSNHNddB7VJdw" data-id="2043344090961" alt="instagram"></span></a><span style='font-family:"Times New Roman",serif'></span>
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<div>From: Md Ansari1 &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, May 30, 2022 9:22 AM<br>
<b>To:</b> Ruba Dabbas &lt;[email-masked]&gt;; Yara Hamza &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;; Anas Abukhashabeh &lt;[email-masked]&gt;; Hanan Baninaser &lt;[email-masked]&gt;; Aya Alkafaween &lt;[email-masked]&gt;;
 Mays AlAbsi &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; cchckw &lt;[email-masked]&gt;; Homecentre &lt;[email-masked]&gt;; Mohamed Shabaz Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;[email-masked]&gt;; Srghomecentre Whkwt &lt;[email-masked]&gt;; Hckdelivery Dept &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;; Tejinder Singh &lt;[email-masked]&gt;;
 Ahmed Ali MohamedAttala Abdel Salam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Dear <a id="OWAAMB0D6458FE1594DD58F000746C7FBA4E1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohamed Shabaz Khan</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Please consider the attached pictures and provide us approval for take back because it’s has quality issue.
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<div class="MsoNormal"><span style="font-size:14.0pt">Note:- <b>162507901Miles 3 str Fabrics Sofa  &amp; 162292803 Divo wooden dining set.</b></span></div>
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<div class="MsoNormal"><i><span style="font-family:Algerian;color:#538135">Best Regards &amp; Thanks,</span></i></div>
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<i><span style="font-family:Algerian;color:#538135">MD ALAMGIR ANSARI</span></i><span style="font-family:Algerian;color:#538135"></span>
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<b>From:</b> Md Ansari1 <br>
<b>Sent:</b> Thursday, May 19, 2022 1:26 PM<br>
<b>To:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Ali MohamedAttala
 Abdel Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Srghomecentre Whkwt &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hckdelivery Dept &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Dear <a id="OWAAM537003F563E34D708F5365D39AB48255" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Geetanjali Gadpelly</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Will send our team for rectification on Sunday because our CS team has spoken with the customer.  </span></div>
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<div class="MsoNormal"><i><span style="font-family:Algerian;color:#538135">Best Regards &amp; Thanks,</span></i></div>
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<i><span style="font-family:Algerian;color:#538135">MD ALAMGIR ANSARI</span></i><span style="font-family:Algerian;color:#538135"></span>
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<b>From:</b> Md Ansari1 <br>
<b>Sent:</b> Thursday, May 19, 2022 11:15 AM<br>
<b>To:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Ali MohamedAttala
 Abdel Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Dear <a id="OWAAM1BBCF5F422E54BF1BCF7D52CAFAE1FA2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ahmed Ali MohamedAttala Abdel Salam</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt">Please call the customer for her/his concern.
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<div class="MsoNormal"><span style="font-size:14.0pt">Note:- <b>DD 27<sup>th</sup> of Sep 2021.</b></span></div>
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<div class="MsoNormal"><i><span style="font-family:Algerian;color:#538135">Best Regards &amp; Thanks,</span></i></div>
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<i><span style="font-family:Algerian;color:#538135">MD ALAMGIR ANSARI</span></i><span style="font-family:Algerian;color:#538135"></span>
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<b>From:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 19, 2022 11:02 AM<br>
<b>To:</b> Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Md Ansari1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">Request to take action on below issue.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Geetanjali G</div>
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<b>From:</b> Geetanjali Gadpelly <br>
<b>Sent:</b> Tuesday, March 08, 2022 2:33 PM<br>
<b>To:</b> Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal">Dear sir,</div>
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<div class="MsoNormal">Please find the number 65579950.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Geetanjali G</div>
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<b>From:</b> Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 08, 2022 2:24 PM<br>
<b>To:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal"><span style="font-size:18.0pt">Hi <a id="OWAAM3FCA5E1091694F23811DCB916B841DF5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Geetanjali Gadpelly</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:18.0pt">Phone number is switched off since Yesterday.</span></div>
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<div class="MsoNormal"><span style="font-size:18.0pt">Please provide ant alternative contact number if you have..</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;font-family:Algerian">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:14.0pt;font-family:Algerian">Tejinder Singh.
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<b>From:</b> Geetanjali Gadpelly <br>
<b>Sent:</b> Monday, March 07, 2022 3:45 PM<br>
<b>To:</b> Tejinder Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">Please do the needful.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Geetanjali G</div>
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<b>From:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 07, 2022 3:23 PM<br>
<b>To:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations
 Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal">++ looping <a id="OWAAM03DCA51C86EB49EAB785EF57C5CC1FCB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Escalations Dxbteam</span></a>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Reddy Prasad</div>
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<b>From:</b> Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 7, 2022 2:43 PM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> 8103254160 (MOBILE NO 60009525) HOMECENTRE.</div>
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<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">Please find the invoice no 8103254160. AND MOBILE NO 60009525.</div>
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<div class="MsoNormal">Customer has come to office and complained that her calls are not received by CS and requesting for a ticket no.</div>
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<div class="MsoNormal">Request you to call customer and register complaint.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Getanjali G</div>
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