Subject: Note Added - [#4239968] Voucher code
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 14:16:30 +0000

Hi ,    Prakash Iyangar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4239968    Subject:  Voucher code   Requester: Mohamed.mahmoud89    Note Content:   <div>
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<div dir="ltr">Hi Team</div>
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<div dir="ltr">Please issue a 150 EGP voucher to the customer as a goodwill gesture to close this issue</div>
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<div dir="ltr">Thanks</div>
<div dir="ltr">Prakash </div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 30, 2022 6:13:47 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4239968] - Voucher code
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<div class="x_MsoNormal">Hi <a id="OWAAM6313B1D044204B9D93D941FA70645848" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Prakash Iyangar</span></a>,</div>
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<div class="x_MsoNormal">This is still pending.</div>
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<b>From:</b> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, May 25, 2022 2:30 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4239968] - Voucher code</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMFA870C8F858B4C6F86DBD71697D077DD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Prakash Iyangar</span></a>,</div>
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<div class="x_MsoNormal">Reminder for the below. Please assist to get this closed ASAP.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, May 23, 2022 4:32 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4239968] - Voucher code</div>
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<div class="x_MsoNormal">Hi <a id="OWAAME1B8EC942B324939A3E37A0C21D2B6B7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Prakash Iyangar</span></a>,</div>
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<div class="x_MsoNormal">Can you please assist to get the below sorted as the customer is complaining not received the gift voucher as mentioned in the screenshots.</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 30, 2022 12:36 PM<br>
<b>To:</b> Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4239968] - Voucher code</div>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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With reference to order no : 2108442255<br>
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The customer informed us he did not receive the gift vouchers, kindly check and advise <br>
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Please look into this and do the needful.​</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"><br>
Regards,<br>
Abdallah,</span></div>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">4239968:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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