Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 10:14:45 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div dir="auto"><div>
<span style="font-size:12.8px">Staffs at the Al rai centrepoint  cash counter told us we would avail special discount of  10% only on apparels which are not discounted or are not kept for 50% sale. </span><div dir="auto" style="font-size:12.8px">We kindly request you to do the needful as we have already made our second  instore purchase of which you have  the invoice details and also bought  a trousers for KD 3.250 (KD 6.500)</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 30 May 2022, 12:20 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4410172</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi Roshmi,<br><br>Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">Please provide us with invoice details/copy so we can further assist you.<br> <br>We look forward to hearing from you.<br> <br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740641'>20220529_122046.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740644'>88883001023620220507_8169339860_165251755_220529_121816.pdf</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740646'>88883001023620220507_8169339860_165251755_220514_115532.pdf</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740647'>Screenshot_20220528-132737_Gmail.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740649'>Screenshot_20220528-191038_Gmail.jpg</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043343740650'>Screenshot_20220528-190700_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4410172