Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 03:51:40 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>
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<div dir="ltr">Good Morning.</div>
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<div dir="ltr">Thanks for response.</div>
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<div dir="ltr">Kindly let us know how I can do the return.</div>
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<div dir="ltr">Thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 30, 2022 4:58:30 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4419257] - Re:  Order confirmed!
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<div dir="ltr">Hi Shafquat</div>
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<div><span style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. </span></div>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">As per the policy, we do not offer an online exchange of any items. However, we would suggest you to visit any nearby Shoemart/SHOEXPRESS store and get it exchanged from there providing that the
 same item is physically available in the store.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">For online, we would recommend that you first return these shoes and then order a new one with the desired size.</span></div>
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<div><span rel="tempredactor" style="">We thank you for your understanding and cooperation. <br>
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Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Your friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4419257