Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 15:22:33 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Sir i already did the same as you said.. its almost 50 days ..but i did not get refund..<div dir="auto">What should i do? Can you help me in this matter..</div>
<div dir="auto">Thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 29 May 2022, 6:02 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mamta,</div>
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<br>We apologize for the inconvenience caused.<br><br>We are truly sorry to hear that your order amount had been deducted twice from your bank account. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div dir="ltr">Please contact the bank and request the following information:<br><br>Date of deduction.<br>Authorization code<br>Bank statement showing the deduction<br><br>We will raise the information to the financial department for verification and processing as soon as possible.<br><br>We appreciate your patience.<br><br>Your friends<br>Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4417854