Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 02:00:11 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">I'm very upset about the material. The water bottle just touched the wall. The key ring was sent cut off. What should I do?</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 23, 2022, 5:11 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dina,<br><span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span>
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<div dir="ltr">
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div><span style="box-sizing:border-box;color:rgb(0,0,0)" dir="ltr">With reference to order no #7371113356</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">We would like to inform you that you have only selected one pair of items (Set of 5 - Gloo Assorted Face Mask with Ear Slits and Kappa Logo Detail Anti-Dust Face Mask with Cutout Ear Loops). </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item. </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>If both items have the same value then you will only be paying for the value of one item. If both items have a different value then the higher value will be the order value.</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div>We thank you for your understanding and cooperation.<br><span style="box-sizing:border-box;word-break:break-word"><br>Feel free to reach out to us if you need any further assistance.</span>
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<div><br style="box-sizing:inherit;font-weight:inherit"></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043342590391'>IMG20220525125229.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043342590392'>IMG20220525154638.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043342590393'>IMG20220525125253.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4389943