Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 May 2022 03:33:27 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div>No that is incorrect, your agents told me on the phone the item is now back in stock and it is clearly available on the app at a higher price! So please check your inventory and arrange for my order to be delivered. I can wait for it but I refuse to pay the
 higher price….<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 25 May 2022, at 7:29 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Hannah,</div>
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<div style="line-height: 1.38">Thank you for contacting us.</div>
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<div style="line-height: 1.38">We see that you’ve been expecting delivery for your order. Unfortunately, the order has been cancelled as the item is currently out of stock. </div>
<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline">We always try to maintain accurate inventory on our website, but in this case, due to unexpected reasons, the item you ordered
 is not available with us to be shipped currently in stock.</span></div>
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<div style="line-height: 1.38"><span>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</span></div>
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<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline" dir="ltr">The amount you paid online of AED569.00 will be refunded back to your original payment method within 7 - 14 working
 days based on your bank’s processing time.</span></div>
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<div style="line-height: 1.38"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<span rel="tempredactor">Your friends, </span><br>
<div><span rel="tempredactor" dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4389778