Subject: New Reply Received - Product out of order!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 13:21:31 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product out of order!  Ticket comment <div>The problem resolved. Thanks <br>
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<div>On 24 May 2022, at 6:18 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4389807</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4389807<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Samer Salmeh : </div>
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<div dir="ltr"><div dir="ltr">Hi Nadia,</div></div>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, ">Thank you for getting in touch with us. </span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, ">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, " dir="ltr">Please provide us with the order number and the name of the item as mentioned in the order to further assist you.</span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, ">Looking forward to hearing from you.</span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, ">Your friends,</span><br>
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<div><span rel="tempredactor" style="font-family: -apple-system, system-ui, ">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4389807