Subject: New Reply Received - Return items
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 May 2022 08:50:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Return items  Ticket comment <div dir="auto">
<div>Phone no. 00971509543116</div>
<div dir="auto"> Address  Sharjah , Al noaf 3  </div>
<div dir="auto">Street no. 112 </div>
<div dir="auto">Villa no. 2775 </div>
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<div>On Wed, 11 May 2022, 9:21 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4325739</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Samah,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>We apologize for the late reply.<br><br>Please provide us with the contact number and the full address (house number - street name - district - city) to be updated to collect the returned items in your order No. 9567563194.<br><br>Thank you for your cooperation with us.<br><br>Do not hesitate to contact us.<br><br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4325739