Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 May 2022 06:46:55 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.   Ticket comment <div>Shall place another order then because i can see you still have in stock<br>
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<div dir="ltr">Kind regards,
<div>M.C. Jessica Meunier.</div>
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<div>On 7 May 2022, at 10:45, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Marie,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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With reference to order no #9569279950<br>
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We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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During the quality check, we found out that 1 item (Le Confort Slip-On Loafers with Bow) was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for it.<br>
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We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4320557