Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 May 2022 10:03:16 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Order number : 1667113910
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<div>Item : rimmel 24 hour long lasting foundation <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 04-May-2022, at 13:22, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4267823</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Samer Salmeh : </div>
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<div>Hi Anum,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">Kindly provide us with your order number and the name of the damaged item as mentioned on the website to investigate and further assist.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4267823