Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 May 2022 02:34:30 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9568735347 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:16 PM, 04th May                   Mais                   Hi Ahmad I am Mais, Thank you for contacting us, How may I help you today           02:16 PM, 04th May                     hi                    Hi Mais           02:16 PM, 04th May                     hi                    It is almost 4 days from the order placed and till now i did not get any update           02:17 PM, 04th May                     hi                    9568735347           02:17 PM, 04th May                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:18 PM, 04th May                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:19 PM, 04th May                   Mais                   Is there any other query I can help you with?           02:19 PM, 04th May                     hi                    So when shall get an update for this           02:19 PM, 04th May                   Mais                   We will update you on your email soon' Within 48 hours           02:20 PM, 04th May                     hi                    Hopefully           02:20 PM, 04th May                     hi                    Thank you Mais           02:20 PM, 04th May                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:22 PM, 04th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4309628