Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Apr 2022 13:38:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello, </div>
<div>Thank you for the response. </div>
<div>Is there any option of keeping the amount in credit and adjusting against the next purchase? I was holding my shopping cart so that I could adjust this amount as you do not have any exchange option.</div>
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<div>Regards,</div>
<div>Eugène </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 30 Apr 2022, at 08:10, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Eugene,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">With reference to your order ID:9567112103</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (AED160.00) on (27/04/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4287957